Yep, it’s true. It is important to stick to your time slot to avoid traffic back up and to ensure your order is ready. We keep your items fresh and your cold and frozen items…well….cold and frozen. If you show up early, we’re not going to be able to dig for your order and you’ll be asked to come back later. You can always get someone else to pick up your order for you. In fact, we encourage households to pick up for each other…you can take turns fighting over us!